Can I shift my account to a different server? To ensure server stability, Reseller Hosting clients are placed on different servers from our Shared Hosting clients. Vice versa for our Semi-Dedicated Hosting clients. We also stop adding clients to a particular server once it hits a pre-defined user quota. Therefore in most cases, we are […]
Category: Account Settings
How do I change my account’s username?
There isn’t a way to do this automatically. Please open a support ticket to the Technical Support Department so we can assist you with this.
How do I change my billing term?
There isn’t a way to do this automatically. Please open a support ticket to the Billing Department and let us know which billing term you would like to be switched to.
How do I upgrade or downgrade my account?
Upgrading or downgrading within the same class of packages (i.e. S2 to S4 or R2 to R4): Go to our Client Area >> Services >> My Services. You will see a list of your services. Click on “View Details” for the service that you want to upgrade/downgrade. Another page will open. Click on the “Management […]